When will I receive my tickets?
Tickets and other travel documents are sent in the fortnight before travel by our travel partners, Specialised Travel Ltd. If you have not received your documentation a week before departure, contact them on 020 8799 8350 or 8356, or e-mail scratch@stlon.com. Concerts from Scratch may also independently send information about the musical and concert-related aspects of the trip at about the same time, but these letters from us will be quite separate from your travel documents, so watch out for an envelope from Specialised Travel.
Why am I getting information from a different company?
The Really Big Chorus draws on the expertise of other organisations when it needs to. Specialised Travel Ltd is an experienced tour operator with a department which specifically caters for the needs of musicians, and the company has an unrivalled reputation for looking after its musical clients abroad. They have been our travel partners for more than a decade, and will be your contact for all your travel arrangements. Click here to visit their website.
> Back to topI sent my application in weeks ago; when can I expect to hear from you?
Information packs for overseas trips and cruises are sent out by our travel partners, Specialised Travel Ltd. In order to avoid sending the details twice, these packs are not
sent out until every last detail is confirmed and agreed, and there are occasional last-minute hitches which cause delay. Please be patient: Specialised Travel is aware that you
need the information, and will contact you as soon as they can. If the delay is causing you problems, you can ring them on 020 8799 8350 or 8356, or
e-mail scratch@stlon.com.
How will I know what to bring with me?
Your music is the most important thing, and we recommend you acquire this well in advance of the trip since we will not be able to provide it. (To find out where to get hold of the music you need, go back to general questions.) Roughly two weeks before departure you will receive two sets of information: our travel partners, Specialised Travel, will send your tickets and general information about the trip (including details of the local currency, the likely weather conditions and suitable clothing for the time of year); we will send you everything you need to know about the musical side of things, including what clothes to pack for the concert and where you will be able to change.
Can I travel independently on one of your overseas singing excursions?
Sometimes you can, providing there is sufficient space in the concert venue. The price that we charge for independent travellers reflects the fact that numbers taking part in these trips are much smaller than at the Royal Albert Hall, and yet the costs involved in organising a concert at a prestigious foreign venue are substantial. Please write to us at PO Box 4211, Bath BA1 0HJ. You cannot book independent travel via our travel partner, Specialised Travel Ltd (unless you wish to extend one of our trips to give yourself a longer holiday).
I just happen to have booked a place independently on the same singing cruise as The Really Big Chorus. Can I sing with you?
Sorry, this will not be possible unless you cancel your original booking and re-book with us. Please join our mailing list (use the link at the top of this page) so that you can, in future, find out in advance where we are going, and book with us from the outset.
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