I sent my application in weeks ago; when can I expect to hear from you?

9 January 2014

Information packs for overseas trips and cruises are sent out by our travel partners, Specialised Travel Ltd. In order to avoid sending the details twice, these packs are not sent out until every last detail is confirmed and agreed, and there are occasional last-minute hitches which cause delay. Please be patient: Specialised Travel is aware that you need the information, and will contact you as soon as they can. If the delay is causing you problems, please email them at scratch@STLon.com.

I sent my application in weeks ago; when can I expect to hear from you?