Why is there such a delay before we receive our RAH tickets?

In order to create the best choral experience for our singers, by keeping the different voice-parts in separate blocks, we do not fix the dividing lines between the voice-parts until the last possible moment. If, for example, we have more basses than usual, they will need to be accommodated in seats often allocated to sopranos; or an extra 50 altos might find themselves in seats normally occupied by basses. The jigsaw is usually finalised about 6 weeks before the event, and we aim to send out tickets no later than 3–4 weeks before the date of the concert.

What if a Royal Albert Hall concert is postponed or cancelled?

In the event that a Royal Albert Hall concert is postponed, we will attempt to re-schedule the concert for a later date. Please retain your ticket. If you are unable to make the replacement date, you will be entitled to a refund of the ticket cost, excluding any booking fees that you have paid.

If a Royal Albert Hall concert is cancelled, you will be offered the option of either (a) a ticket or voucher for another of our Royal Albert Hall concerts or (b) a refund of the ticket cost, excluding any booking fees that you have paid.